Description
Use the Contact page to view, create, or edit your contact information (phone number, email address, etc.). Some of the information in this page is set up by the Orchard System Administrator when your account is established. You may only modify the information as described below.
Access
You must have the necessary security right to access the Contact page.
- Select the My Preferences menu button and then select the Contact submenu link.
- Select the Contact submenu link on the User, Application, Order Choice Lists, Profile List, Result Delivery, or Associates setup pages.
Technical Manual
Entering Contact Information
| Use Code | Select a use code from the drop-down list to identify the contact. Select either Unknown, Answering Service Number, Beeper Number, Emergency Number, Network (email) Address, Other Residence Number, Personal Number, Vacation Home Number, or Work Number from the list. |
|---|---|
| Phone Number | Enter or modify your phone number in the field. |
| Ext. | Enter or modify your phone number in the field. |
| Details | Enter text into the field if there are any details that need to be included about the contact's phone number. |
| Equipment Type | Select an equipment type from the drop-down list to identify the type of equipment being used, if applicable. Select either Unknown, Beeper, Cellular Phone, Telecommunications Device for the Deaf, Fax, Internet, Modem, Telephone, Teletypewriter, or x.400 email address from the list. |
| Fax Number | Enter or modify your fax number in the field. This is the fax number that is used on the Result Delivery page. This field is enabled even when faxing is not enabled at the System Defaults level. See the Result Delivery topic. |
| Direct Dial Number | Enter or modify your direct dial phone number in the field. |
| Pager Address | Enter or modify your pager number in the field. The program does not currently deliver results via pagers. |
| Mobile Number | Enter or modify your mobile phone number in the field. |
| Email Address | Enter or modify the email address that you wish to use for receiving results in the field. This is the email address that is used on the Result Delivery page. |
| Email Details | Enter text into the field if there are any details that need to be included about the contact's email address. |
| Address Type | Select an address type from the drop-down list to identify the type of address that is being used. Select either Bad Address, Home, Birth, Birth Delivery Location, Country of Origin, Current or Temporary, Firm/Business, Legal Address, Mailing, Office, Permanent, Registry Home, or Residence at Birth from the list. |
| Address 1 | Enter or modify your address information in the field. |
| Address 2 | Enter or modify your address information in the field. |
| ZIP/Postal Code | Enter or modify your address information in the field. If you enter a ZIP code that is already in the program database, it automatically fills in the City and State fields. |
| City | Enter or modify your city information in the field. |
| State/Region/Province | Enter or modify your state/region/providence information in the field. |
| Country | Enter or modify your country information in the field. |
| County Code | Enter or modify your country code information in the field. |
| Degree | Select a degree type from the drop-down list to specify the type of degree the veterinarian has. Select either Doctor of Veterinary Medicine, DMV Clinical Student, Registered Veterinary Technician, or RVT Clinical Student from the drop-down list. Note These options are only available if the system is configured to support veterinary clients. Go to AdminCenter > System Setup > System Defaults > System Defaults tab and make sure that the System serves setting is set to either Only Veterinary Clients or Both Human and Veterinary Clients. |
Contact Info Pop-up
| Contact Info | Select to open the Contact Info pop-up to configure default addresses, phone numbers, and email addresses. If there is nothing defined, a "No addresses/phone numbers/emails defined" message will appear in the appropriate tab. |
|---|---|
| Add | Add information on the Addresses tab by selecting the button to display multiple fields for information. |
| Address Type | Select the drop-down list to define the address. Select either Bad Address, Home, Birth, Birth Delivery Location, Country of Origin, Current or Temporary, Firm/Business, Legal Address, Mailing, Office, Permanent, Registry Home, or Residence at Birth from the drop-down list. |
| Address 1 | Enter the first line of the address in the field. This field is required. |
| Address 2 | Enter the second line of the address in the field, if available. |
| ZIP/Postal Code | Enter or modify your address information in the field. If you enter a ZIP code that is already in the program database, it automatically fills in the City and State fields. |
| City | Enter or modify your city information in the field. |
| State/Region/Province | Enter or modify your state/region/providence information in the field. |
| Country | Enter or modify your country information in the field. |
| County Code | Enter or modify your country code information in the field. |
| Delete | Select to remove the information from the pop-up. |
| Add | Add information on the Phone Numbers tab by selecting the button to display multiple fields for information. |
| Use Code | Select the drop-down list to define what type of number the phone number is. Select either Unknown, Answering Service Number, Beeper Number, Emergency Number, Network (email) Address, Other Residence Number, Personal Number, Vacation Home Number, or Work Number from the drop-down list. |
| Phone | Enter the phone number into the field. This field is required. |
| Extension | Enter the phone number extension, if available, into the field. |
| Details | Enter details about the phone number into the field. |
| Equipment Type | Select the drop-down list to select what type of machine the phone number is being used on. Select either Unknown, Beeper, Cellular Phone, Telecommunications Device for the Deaf, Fax, Internet, Modem, Telephone, Teletypewriter, or x.400 email address from the drop-down list. |
| Delete | Select to remove the information from the pop-up. |
| Add | Add information on the Email Addresses tab by selecting the button to display multiple fields for information. |
| Address | Enter text into the field to define the email address being added. This field is required. |
| Details | Enter text into the field to note any details for the email address. |
| Default address | Select the checkbox to define the email address as the default email address to be used. |
| Type | Select the drop-down list to select the type of email address being used. Select either Home or Business from the drop-down list. The default type is Home. All currently-assigned email addresses will use the default type of Home unless changed by the user. The Type field is used for patient contact information to determine which HL7 2.5.1 field to send the email address in. Home email addresses will be sent in PID-13. Business email addresses will be sent in PID-14. Additionally, email addresses parsed from inbound HL7 messages will be created as a home email address if they are parsed from PID-13, and a business email address if they are parsed from PID-14. |
| Delete | Select to remove the address from the pop-up. |
| Add | Select the button again to add multiple emails. |
| Email 1 | Each added email will be defined. |
| Email 2 | Each added email will be defined. |
| Email 3 | Each added email will be defined. |
| Save | Select to save the email address. |
| Cancel | Select to close the pop-up. |
| Save | Select to record your changes. |
| Discard Changes | Select to clear your changes. |
